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About us

OUR HERITAGE

On September 9th 2009, Stove Care and Repair was formed and it set out to completely change the way our customers could purchase spares and could have their stove service/repair in their own home.

Stove Care and Repair is an independent family run business which provides full service and repair of any wood burning or multi fuel stove and stocks a vast amount stove spares for all makes and models.

We are based in Ffynnongroyw in North Wales. For local stove repairs and restoration we cover the North Wales and North West area (within a 25mile radius of Prestatyn). However our distance repair service means that we can arrange collection of your stove or stove part for repair and restoration in our workshop. For stove spares we deliver throughout the UK.

All of our team are friendly experienced professional engineers. Having your stove serviced by an HETAS trained engineer means that you can be assured of its safety and compliance with building regulations.
Not only are all our staff HETAS trained we can advise on the level of work required and provide options for you to consider. We offer a no obligation survey service this is free and available to customers across North Wales and with our distance repair service across the hole of the UK

OUR SERVICE

We take customer care to another level; our commitment to you goes way beyond just service and supply. We're with you every step of the way while making your purchase and beyond. What's more our call centre is based right here in the UK along with our team of skilled engineers. So if you have any questions whatsoever about service and repair of your stove or you just need help and advice to fit a piece of glass or rope seal we're always here to help.
Our dedication to manufacturing high quality products, providing first class servicing within your home as been our main ambition.